Support Hub
Everything you need to get the most out of Gravity DMG.
Check the FAQ below or drop us a message.
Troubleshooting
Stop Fighting the Terminal
Common CLI nightmares that Gravity DMG solves automatically.
The 'Ugly Disk Image' Syndrome
$ set position of item "MyApp" to {100, 100}
error: "Resource busy" (AppleScript timeout)
You want a professional layout, so you write a 100-line shell script using flaky hdiutil and AppleScript. Icons are misaligned, background images fail to load, and it takes hours to debug.
The Gravity Way
Visual Drag-and-Drop Editor
Design your installer exactly how you want it. Drag your icon, drop a background image, and see a pixel-perfect preview. Gravity DMG generates the complex AppleScript under the hood.
- WYSIWYG Editor
- Retina-ready
- Perfect alignment
Frequently Asked Questions
How do I activate my license?
You can activate your license directly within the app. Go to Settings > License and enter the key you received via email. If you've lost your key, you can recover it via the LemonSqueezy dashboard.
How does Gravity DMG handle Apple Notarization?
Can I customize the background image?
What happens after the 7-day trial?
Why do I see a 'Damaged' error?
Still need help?
Our team is ready to assist with technical issues or licensing questions.