# Support Hub

Everything you need to get the most out of Gravity DMG.

Check the FAQ below or drop us a message.

## Troubleshooting

### Stop Fighting the Terminal

Common CLI nightmares that Gravity DMG solves automatically.

- [The Design Gap](/content/support#fix-design-gap/index.html)
- [Gatekeeper Reject](/content/support#fix-gatekeeper-reject/index.html)
- [Identity Crisis](/content/support#fix-ambiguous-identity/index.html)
- [Notarization Stuck](/content/support#fix-notarization-stuck/index.html)
- [The Gatekeeper Gap](/content/support#fix-quarantine-gap/index.html)

### The 'Ugly Disk Image' Syndrome

```
$ set position of item "MyApp" to {100, 100}
error: "Resource busy" (AppleScript timeout)
```

You want a professional layout, so you write a 100-line shell script using flaky `hdiutil` and AppleScript. Icons are misaligned, background images fail to load, and it takes hours to debug.

### The Gravity Way

#### Visual Drag-and-Drop Editor

Design your installer exactly how you want it. Drag your icon, drop a background image, and see a pixel-perfect preview. Gravity DMG generates the complex AppleScript under the hood.

- WYSIWYG Editor
- Retina-ready
- Perfect alignment

[Try Gravity DMG for Free](/#pricing)

## Frequently Asked Questions

### How do I activate my license?

You can activate your license directly within the app. Go to Settings > License and enter the key you received via email. If you've lost your key, you can recover it via the LemonSqueezy dashboard.

### How does Gravity DMG handle Apple Notarization?

### Can I customize the background image?

### What happens after the 7-day trial?

### Why do I see a 'Damaged' error?

## Still need help?

Our team is ready to assist with technical issues or licensing questions.